Passport Door & Dock

Service Manager

Just Rite Equipment, a division of DuraServ, is looking for a Service Manager for our Sterling, VA office. DuaServ is one of the largest providers of loading dock equipment in the United States with 24 locations and 550+ employees. Visit our website,

The successful Service Manager will have oversight of the entire local service operation. Accountable for the backlog, inventory, fleet and personnel. The Service Manager will be responsible for labor pricing and logistics and will be directly accountable for the department's financial performance. As the frontline supervisor the Service Manager will lead the service department to grow while following the company’s policies and procedures.


Inventory management in shop and vehicles for readiness to dispatch

Scheduling installations and service appointments

Scheduling and Backlog oversight

Project management

Budget planning

Resource planning

Fleet planning and maintenance

Personnel supervision

Labor pricing accountability

Accountable for oversight of transactions billable and payable

Gate keeper of job readiness

Staging jobs and directing warehouse organization

Job requirements

Mechanical aptitude

3-5 years Management experience

Proficient in Microsoft Office Products

Financial statement review experience

Structured thinker

Good customer service skills

Ability to interact professionally with internal and external customers


Degree preferred

Experience of dock or door industry a plus


We offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K

Just Rite Equipment, a division of DuraServ, has been in business since 2001 and has grown from a $16 million to a $170 million company. We have grown from 180 to 550+ employees over the last 4 years. We are looking for talented career oriented people who want to work in a fast-paced team centric company. DurServ's company goal is to: take great care of every customer, treat employees well and with respect and be "first and best" in all markets servicing customer.