About Us

Our service-first philosophy allows each of our employees to make a vital difference in our organization. We’ve seen our transformation from an equipment provider to a service provider help our business thrive and attract the best talent in the industry. We are dedicated to offering the Best Customer Experience possible with our industry-leading Loading Dock and High-Speed Door Technology.

One of the problems we work hard to avoid is having one of our customers wait too long for service. Not only do we have Trucks and Technicians Ready to Assist whenever you call us with a request for repair or service, but we also have a “one customer, one contact” approach to customer service, so you aren’t yanked back and forth from agent to agent when you need assistance.

We’ve been fortunate to Build Customer Relationships with some of the biggest companies in the country and have worked with well-known names like Target and Wal-Mart and some of the smallest local businesses that have just a few locations. Our service work has grown exponentially in recent years with our focus on large retail accounts, but we haven’t forgotten or stopped serving the vital small businesses of North Carolina.

In addition to Fostering a Sense of Community within our company, we also work as a team whenever we’re on any service call or installation project because we know how teamwork can Improve Safety for our employees. We conduct our operations efficiently and with teamwork, so the result is always the best possible for our customers.

We want our employees to enjoy coming to work each day because satisfied employees are willing to go the extra mile for our customers. With employee satisfaction in mind, we work to give our employees regular updates about our company and its progress in meeting sales, performance, and other goals. Our employees will arrive Ready and Enthusiastic to Work With You, whether it’s a Loading Dock Upgrade in Durham, a retrofit in Burlington, or a brand-new loading dock facility in Goldsboro.

Some of our employees have more than 40 years of experience in the loading dock industry, and we know we’re lucky to have such dedicated employees working with us. The expertise our veteran employees offer is shared with our newest employees. That knowledge is a precious part of ensuring every one of our projects and service calls is conducted with excellence.