Passport Door & Dock is at the heart of the loading dock and overhead door industry in North Carolina, and our factory-trained service technicians are ready to come to you in one of our fully outfitted vehicles to Install, Repair, or Upgrade your Loading Dock and Door Equipment. We have convenient locations throughout our service area and can come to you from our Angier, Farmville, or Greensboro offices. As a division of DuraServ Corp, we offer the Nation’s Best Products and Services in loading dock equipment and overhead doors.
Who We Are
We Fix Broken Stuff!
Passport Door and Dock. The World's Best Loading Dock Equipment & Doors
With each customer interaction we make, we endeavor to meet three company goals:
- Take great care of every customer
- Treat employees well and with respect
- Be first and best in all markets in servicing customers
Our employees also commit to you with each Consultation, Service Call, and Installation they undertake.
Those employee commitments include being accessible to all customers, approaching each project positively and enthusiastically, and working as a team with other employees. Our employees are the face of our company, and we know that treating them well and fostering a welcoming work atmosphere helps us deliver the best service possible to each of our clients, whether they’re a large corporation with a presence in every state in the country, or they’re a humble local business.
We Can Enhance Your Loading Dock Operations
We sell an incredible number of different Overhead Doors, as well as the best Loading Dock Levelers and Lifts in the country. One of our core strengths is our ability to recognize when one of our customers has a weakness in their operation and how we can use our factory-trained installation technicians and equipment to eliminate that weakness. Not only are we able to Design excellent Loading Dock areas, but we’re also able to enhance the functionality of those spaces with vital safety equipment and aftermarket products.
One of the best ways to reduce your overhead costs is to install items like Energy-Saving Lighting Systems and HVLS Fans. Not only can you save money on your electricity bills by upgrading your lighting system and installing fans, but you can also make your loading dock environment more comfortable for your employees with the ability to regulate the temperature better in cold or hot weather. Let us help you enhance the Loading Dock Equipment at your Wilson, New Bern, or Kinston business.
Values at Work
Company Goals
- Take great care of every customer.
- Treat employees well and with respect.
- Be “first and best” in all markets in servicing customers.
Employee Commitment
- Be accessible to customers and co-workers.
- Be accountable to yourself and the company for your performance.
- Be a team player, hustle, and have a great attitude.
- Be positive and enthusiastic.
Why We Succeed
We know that loading dock environments can be dangerous places and that having equipment that functions well is an essential part of your business. We might be part of the Largest Network of Distributors for Loading Dock Equipment and High-Speed Doors, but we’re also a company that succeeds because of our dedication to serving our customers. Here are the reasons we exceed your expectations in Loading Dock Repair, equipment, levelers, and service.
Passport Door and Dock of North Carolina is Ready to Install Your Equipment
From our location in Angier, we can come to you at any time when you need Loading Dock Repair, whether your business is in Henderson, Fayetteville, or Raleigh. We can come to your business in Wilson, Kinston, or Wilmington if you’re near our Farmville location. We want to bring our Award-Winning Services and technicians to your door – your overhead door – and to your loading dock environment. Contact us today to see how we can help your business.
Awards
Wayne Dalton
Circle of Excellence
(2016)
Serco/Kelley
Top Volume Distributor
(2002-2017)
Rytec
Largest North American Dealer
(2009-2017)
Wayne Dalton
President’s Club
(2005-2015)
Raynor
National Account Partner Bronze
(2014)
Ernst & Young
Entrepreneur of the Year Finalist
(2018)
MHEDA
MVP Award
(2013-2017)